Privacy Policy

Last updated: July 01, 2026. This Policy describes how topplasterspecialists.com ("we", "us") handles personal data when you use the Site.

Data controller

For the purposes of applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) as tailored by the Data Protection Act 2018, the data controller is the operator of topplasterspecialists.com. You can contact us using the details at the end of this Policy.

Data we may collect

• Technical data such as browser type, device category, approximate region derived from IP, and pages viewed.
• Interaction data relating to cookie choices and age-gate confirmation stored locally in your browser.
• If you email us, the content of your message and your email address.

Sources of data

We gather data directly from you when you email us or interact with preference controls on the Site. We also generate technical data automatically through hosting, content delivery, and security systems that process requests made by your browser. We do not purchase marketing lists and we do not seek to identify you across unrelated websites for profiling beyond what is described here.

Purposes and lawful bases

We use data to operate and secure the Site, understand aggregate traffic patterns, comply with law, and respond to enquiries. Where processing is necessary for the performance of a contract with you, we rely on that basis. Where we have a legitimate interest that is not overridden by your rights, such as securing our infrastructure and measuring aggregate performance, we rely on legitimate interests. Where we process special categories of personal data (which we generally do not intend to collect), we would rely on a specific lawful basis. Where consent is required for optional technologies, we obtain consent through the cookie banner and you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Cookies and similar technologies

We use strictly necessary cookies where required for basic functionality. Additional cookies may be used only in line with your cookie preference. See the Cookie Policy for detail on categories, retention, and controls. Similar technologies may include local storage keys used to remember your age-gate and cookie preference state so we do not repeatedly prompt you during a session or across sessions where permitted.

Retention

Server logs and analytics aggregates are retained only as long as needed for security and reporting, then deleted or anonymised according to our internal schedules. Email correspondence is retained for as long as needed to resolve your query and maintain a record of our relationship, unless a longer retention period is required by law.

Sharing and processors

We use service providers to host the Site, route traffic, detect abuse, and deliver email. Processors act on our instructions and must implement appropriate technical and organisational measures. We may disclose information if required by law, court order, or a competent regulatory authority, or to protect the rights, property, or safety of users, the public, or us, where permitted by law.

International transfers

If processors are located outside the UK/EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the EU Standard Contractual Clauses with a UK Addendum, or adequacy regulations where applicable. You may request a summary of relevant safeguards by contacting us.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure; you should use up-to-date browsers and device protections.

Your rights (UK GDPR)

Depending on circumstances you may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also complain to the Information Commissioner's Office (ICO) if you believe processing infringes applicable law. Where processing is based on consent, you may withdraw consent at any time.

How to exercise your rights (including opt-out, withdrawal of consent, and deletion requests):

• Email request: Send your request to [email protected] with the subject line "Privacy Request - Data Deletion/Opt-Out". Please specify the right you wish to exercise (e.g., access, deletion, withdrawal of consent, opt-out of marketing) and include enough information for us to identify the data concerned (such as the email address or identifier you used).
• Cookies and tracking opt-out: You can withdraw or change your cookie consent at any time by clearing your browser cookies for this Site and reloading the page to re-display the consent banner, or by adjusting your browser settings to block or delete cookies. See our Cookie Policy for details.
• Marketing opt-out: If you receive marketing communications from us, you can opt out by using the "unsubscribe" link in the message, or by emailing [email protected] with "Unsubscribe" in the subject line.
• Response time: We will respond to verified requests within one month, as required by the UK GDPR. We may ask you to verify your identity before processing your request.

Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects solely by automated means in relation to personal data collected through this Site.

Children

The Site is not directed at anyone under 18. We do not knowingly collect data from children.

Changes to this Policy

We may update this Policy to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the date above and, where appropriate, provide a more prominent notice on the Site.

Contact

Privacy enquiries: [email protected]